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Supported Hard Drives

Compatible External Hard Drives

DSD5000 Toshiba 2TB Canvio Ready Portable Hard Disk Drive
  Toshiba 1TB Canvio Ready Portable Hard Disk Drive
  Toshiba 64GB USB Flash Drive
  SanDisk Cruzer Blade 32 and 64 GB USB Flash Drive
DSD4921RV Toshiba 1TB Canvio Basic Hard Disk Drive
  Toshiba 64GB USB Flash Drive
  SanDisk Cruzer Blade 32 and 64 GB USB Flash Drive
DSD4121 PVR Toshiba 1TB Canvio Basic Hard Disk Drive

Contact UEC Support

UEC Master Distributor NAS Australia is the service agent for in-warranty repair and support.

Support Open between:
7:30am ~ 12:00pm & 1:00pm ~ 4:00pm 
Monday to Friday.

Use the search and checklist below to try some basic troubleshooting before contact info is provided.

Contact VAST

Register or Rehit your Smart Card to Access VAST Services

Contact MySatTV to register your smartcard to gain access to free-to-air TV services. Call MySatTV or register online.

Contact VAST™ Call Center: 1300 993 376

Visit MySatTV

Need help?

Type your issue. We’ll show the right guide below. If it doesn’t fix it, you can contact Support.

Tips: use keywords like rehit, halo, no signal, or a model like DSD 5000.

Service and Support


Contact our dedicated team of support experts if you require any assistance with your UECs products.

Between 7:30am ~ 12:00pm & 1:00pm ~ 4:00pm Monday to Friday

Contact Us