UEC Support
⚠ Halo and Aura Notice
UEC Halo and Aura dishes use a set satellite frequency and GPS to find and align with satellites. That frequency has recently changed, so the dish can’t align properly. To fix this, you’ll need to update the system with a new reference frequency. Follow the Changing Frequency Instructions or contact UEC Support.
Contact UEC Support
UEC Master Distributor NAS Australia is the service agent for in-warranty repair and support.
Contact Support: (07) 3015 8790
Open between:
7:30am ~ 12:00pm & 1:00pm ~ 4:00pm
Monday to Friday.
Service email enquiries: uecsupport@nasaustralia.com.au
Contact VAST
Register or Rehit your Smart Card to Access VAST Services
Contact MySatTV to register your smartcard to gain access to free-to-air TV services. Call MySatTV or register online.
Contact VAST™ Call Center: 1300 993 376
Service and Support
Contact our dedicated team of support experts if you require any assistance with your UECs products.
Call us on (07) 3015 8790
Between 7:30am ~ 12:00pm & 1:00pm ~ 4:00pm Monday to Friday