Want to speak to an operator on VAST Call Centre

When trying the 1300 993 376 number if you would prefer to speak to a customer service agent do not select option one or two just hold and you should be placed in a queue for the next available operator.

Register Online for VAST Services

Finding it hard to get through to the VAST Call Centre to register your VAST decoder or authorise your VAST smartcard?
Why not check your service eligibility and register your decoder online.  To assist you we have put together a step-by-step process document for you to follow.  

UEC VAST Satellite Dish Pointing Guide

This dish pointing guide has been designed to assist UEC VAST set-top and VAST TV owners to locate the Optus C1 Satellite from anywhere in Australia.  Should you require any further assistance, do not hesitate to call NAS Australia UEC Support on 07 3015 8790 or email uecsupport@nasaustralia.com.au.

UEC 4121RV Unwanted PVR Activation

All new UEC4121RV VAST decoders are now supplied with a remote control unit (RCU) that is compliant with the 4121PVRRV.  Should you have a non-PVR model (4121RV) and push the PVR button on the RCU, the unit will ask you for a 16-digit activation code to upgrade the unit to a PVR.  You can easily deny this request by pushing the EXIT button on the RCU.

Should you wish to upgrade your 4121RV to enable PVR functionality, please contact your local installer/retailer, or email uecsales@nasaustralia.com.au to purchase a PVR upgrade kit.

Should you require any further assistance, do not hesitate to call NAS Australia UEC Support on 07 3015 8790 or email uecsupport@nasaustralia.com.au.

How to use your Altech UEC DSD4121/RV & DSR4639 Replacement Remote Control

NAS and Altech UEC have designed a remote control that can be used with all Altech UEC VAST set-top box and PVR models.  When you first receive your replacement remote (RCU4UECSAT) you must reset your Altech UEC VAST set-top box or PVR.  Once done, an old Altech UEC remote control will not operate your Altech UEC VAST set-top box or PVR.

Should you require any further assistance, do not hesitate to call NAS Australia UEC Support on 07 3015 8790 or email uecsupport@nasaustralia.com.au

Matt Ilich

Sciteq Pty Ltd
11 Glory Road
Gnangara WA 6077
(08) 9409 6677
matthew@sciteq.com.au

 

Kim Window (Plane Access)

COMCAT NT
2651 Gorge Rd Katherine
PO Box 407
Katherine NT 0851
0428 833 584
kim.window@comcatnt.com     

 

Johnny Borja

Johnny’s Electronics Pty Ltd  
53 Victoria Hwy
Katherine NT 0850
(08) 8972 1102
sales@johnnyselectronics.com.au

Christophe Bonavia and Brandon Spoor

NAS Australia Pty Ltd
28 Newstead Terrace
Newstead QLD 4006
(07) 3015 8700
christophe@nasaustralia.com.au

Robert Libralato 

Force Electronics
Unit 1 23-25 Oaklands Road
Somerton Park SA 5044
8350 9991
forceboffice@gmail.com                               

Damian Lowe

Local Electronics 194A Main Road
Moonah TAS 7009
(03) 62 72 72 88
damian@localelectronics.com.au

Mark Theeuwen

Marks Electronics
Factory 10/21-25
Panamax Drive,
Ravenhall, Vic 3023
1300 423 042
service@markselectronics.com.au