When trying the 1300 993 376 number if you would prefer to speak to a customer service agent do not select option one or two just hold and you should be placed in a queue for the next available operator.
Finding it hard to get through to the VAST Call Centre to register your VAST decoder or authorise your VAST smartcard?
Why not check your service eligibility and register your decoder online. To assist you we have put together a step-by-step process document for you to follow.
This dish pointing guide has been designed to assist UEC VAST set-top and VAST TV owners to locate the Optus C1 Satellite from anywhere in Australia. Should you require any further assistance, do not hesitate to call NAS Australia UEC Support on 07 3015 8790 or email firstname.lastname@example.org.
All new UEC4121RV VAST decoders are now supplied with a remote control unit (RCU) that is compliant with the 4121PVRRV. Should you have a non-PVR model (4121RV) and push the PVR button on the RCU, the unit will ask you for a 16-digit activation code to upgrade the unit to a PVR. You can easily deny this request by pushing the EXIT button on the RCU.
Should you wish to upgrade your 4121RV to enable PVR functionality, please contact your local installer/retailer, or email email@example.com to purchase a PVR upgrade kit.
Should you require any further assistance, do not hesitate to call NAS Australia UEC Support on 07 3015 8790 or email firstname.lastname@example.org.
NAS and Altech UEC have designed a remote control that can be used with all Altech UEC VAST set-top box and PVR models. When you first receive your replacement remote (RCU4UECSAT) you must reset your Altech UEC VAST set-top box or PVR. Once done, an old Altech UEC remote control will not operate your Altech UEC VAST set-top box or PVR.
Should you require any further assistance, do not hesitate to call NAS Australia UEC Support on 07 3015 8790 or email email@example.com
Paul, Rocky and Lloyd
R & I Electronics Pty Ltd
14 Boag Rd Morley
(08) 9375 2777
Kim Window (Plane Access)
2651 Gorge Rd Katherine
PO Box 407
Katherine NT 0851
0428 833 584
Johnny’s Electronics Pty Ltd
53 Victoria Hwy
Katherine NT 0850
(08) 8972 1102
Christophe Bonavia and Damon Wenck
NAS Australia Pty Ltd
28 Newstead Terrace
Newstead QLD 4006
(07) 3015 8700
Unit 1 23-25 Oaklands Road
Somerton Park SA 5044
Local Electronics 194A Main Road
Moonah TAS 7009
(03) 62 72 72 88