Contact UEC Support

Authorised UEC Service Agents

UEC Master Distributor NAS Australia has been appointed the service agent for in-warranty and out-of-warranty repair and support.

Contact Support: (07) 3015 8790

Open between:
7:30am ~ 12:00pm & 1:00pm ~ 4:00pm
Monday to Friday.

Service email enquiries:  uecsupport@nasaustralia.com.au

Contact VAST

Register or Rehit your Smart Card to Access VAST Services

Contact MySatTV to register your smartcard to gain access to free-to-air TV services. Call MySatTV or register online.

Contact VAST™ Call Center: 1300 993 376

Visit MySatTV

Register Online for VAST Services

Finding it hard to get through to the VAST Call Centre to register your VAST decoder or authorise your VAST smartcard?
Why not check your service eligibility and register your decoder online.  To assist you we have put together a step-by-step process document for you to follow.  

VAST Satellite Dish Pointing Guide

This Satellite Dish pointing guide has been designed to assist satellite users correctly align their Dish.

Should you require any further assistance, do not hesitate to call NAS Australia UEC Support on 07 3015 8790 or email uecsupport@nasaustralia.com.au.

How to use your Altech UEC DSD4121/RV & DSR4639 Replacement Remote Control

NAS and Altech UEC have designed a remote control that can be used with all Altech UEC VAST set-top box and PVR models.  When you first receive your replacement remote (RCU4UECSAT) you must reset your Altech UEC VAST set-top box or PVR.  Once done, an old Altech UEC remote control will not operate your Altech UEC VAST set-top box or PVR.

Should you require any further assistance, do not hesitate to call NAS Australia UEC Support on 07 3015 8790 or email uecsupport@nasaustralia.com.au

UEC 4121RV PVR Activation

All new UEC4121RV VAST decoders are now supplied with a remote control unit (RCU) that is compliant with the 4121RVPVR. Should you have a non-PVR model (4121RV) and push the PVR button on the RCU, the unit will ask you for a 16-digit activation code to upgrade the unit to a PVR. You can easily deny this request by pushing the EXIT button on the RCU.

Should you wish to upgrade your 4121RV to enable PVR functionality, please contact your local installer/retailer, or email uecsales@nasaustralia.com.au to purchase a PVR upgrade kit.

Should you require any further assistance, do not hesitate to call NAS Australia UEC Support on 07 3015 8790 or email uecsupport@nasaustralia.com.au.

Authorised UEC Service Agents

Matt Ilich

Sciteq Pty Ltd
11 Glory Road
Gnangara WA 6077
(08) 9409 6677
matthew@sciteq.com.au

 

Kim Window (Plane Access)

COMCAT NT
2651 Gorge Rd Katherine
PO Box 407
Katherine NT 0851
0428 833 584
kim.window@comcatnt.com     

 

Johnny Borja

Johnny’s Electronics Pty Ltd  
53 Victoria Hwy
Katherine NT 0850
(08) 8972 1102
sales@johnnyselectronics.com.au

Christophe Bonavia

NAS Australia Pty Ltd
28 Newstead Terrace
Newstead QLD 4006
(07) 3015 8700
christophe@nasaustralia.com.au

Robert Libralato 

Force Electronics
Unit 1 23-25 Oaklands Road
Somerton Park SA 5044
(08) 8377 0512 or 0411156263
forceboffice@gmail.com                               

Damian Lowe

Local Electronics
194A Main Road
Moonah TAS 7009
(03) 62 72 72 88
damian@localelectronics.com.au

Christophe Bonavia

NAS Australia Pty Ltd
28 Newstead Terrace
Newstead QLD 4006
(07) 3015 8700
christophe@nasaustralia.com.au

Christophe Bonavia

NAS Australia Pty Ltd
28 Newstead Terrace
Newstead QLD 4006
(07) 3015 8700
christophe@nasaustralia.com.au